Customer Service Representatives are available by phone at any one of our offices to assist you with any of your banking needs. Please click here for a list of each of our offices and their hours of operation.
Telebanc is our automated telephone account information service available 24/7.
Please call for access.
If your card is lost or stolen, call the Card Processing Center at .
During the hours of 9:00AM to 5:00PM Monday thru Friday, please feel free to contact one of our offices. Please click here for phone and address for each of our offices.
If your credit card is lost or stolen, call the Card Service Center at .
Customer Service Representatives are available by phone at any one of our offices.
Please click here for a list of each of our offices and their hours of operation.
Please contact our Bill Payment Customer Service Center at . You may also send a secure message by clicking the Self Service tab and going to secure message or Customer Service Chat. These are available Monday thru Friday from 7:00 am to 11:00 pm EST.
Please contact our partners for merchant processing at First American Payment Systems
at during the hours of 7:00 am to 11:00 pm.
Mailing Address: Phone:
PO Box 1058
Lenoir, NC 28645
You should never send personal information in an email. If you need assistance with an account please contact us as listed above.